Privacy policy and data processing

Processing Owner

Company Mancini Angese of Berchicci Monica based in Via Tonfano, 13 - 55045 Pietrasanta (LU) - VAT number: 01601920463 - Tax Code: BRCMNC63L66L833J - Phone: :39 0584 653942 - Email: info@manciniagense.com - Pec: info@manciniagense.com, as "Treatment Owner" and Berchicci Monica as "Treatment Manager" we inform you that according to the art. 13 and 14 of European Rule no. 679/2016, your data will be processed as follows

Processing object

This privacy policy describes how we collect and use personal information, including personal data, that you provide to us through this site. The policy also describes the choices you have regarding the use your personal data, how you can access, edit, or delete them.

Data collection

Your personal data we collect are:

Your first name, last name, email address, and phone number Information about your stay, including arrival and departure dates, special requests and your preferences on services (preference about rooms, services or other); You can also choose what personal information you want to provide us with. If you choose  not to provide any details, however, this could affect and limit the use of this site.

Data we automatically collect 

Using our website, we will automatically collect information, some of which may be personal data. For example: language settings, IP address, location, system operating system you're using, usage time, url, user agent (such as browser version information), browser history navigation and the type of information seen. We could also collect data automatically through cookies. For more information about how we use cookies, it is available below on this page

What we use your data for? 

The purposes with which we use your personal data are:

  • Reservations/Requests: We use your personal data to complete and manage your online booking or your requests.    
  • Support: We use your personal data to be able to provide assistance.     Marketing activities: We may also use your data for marketing, as permitted by law. When we use your personal information for direct marketing purposes, for example commercial newsletters and marketing communications about offers we think interest you, we'll include a link to unsubscribe so that you will not receive any more this kind of communications in the future.      
  • Statistics, improvements and research: We could use personal data to conduct researches and analysis and to do so we could involve a third party. We could share the results of those researches, even with third parties, anonymously and aggregated. We use your personal data for statistical purposes, to improve our services, to improve the use experience and to increase the functionality and quality of our services.    
  • Legal and pursuant to law purposes: in certain cases, we may use the information provided (including personal data) to manage and solve disputes or controversies, for government investigations and compliance checks, or in order that contracts be fulfilled or to comply with requests made by law enforcement, in accordance with what provided by law. 

If we had to use automated means to process personal data that produce legal effects or have a significant effect on yourself, we would implement the necessary measures to safeguard your rights and freedom, including the right to obtain a human intervention.

Data sharing

  • Other service providers: we use service companies to manage your data on our behalf.This management is used for purposes described in this policy, such as the managing of bookings and sending of marketing materials for support analytical purposes. These services providers have to maintain confidentiality agreements and don't have permission to use your personal data for others purposes.    
  • Competent authorities: we share personal data with law enforcement and other government authorities when required by law or if absolutely necessary to identify, prevent or execute legal proceedings against frauds or crimes. 

Security

We rely on safety procedures and technical and physical restrictions to prevent access and use of the personal data contained in our Server. Only authorized staff can access personal data during the execution of their job.

Data retention

We will only keep your personal data for the period of time it takes for the provision of the service, in accordance with applicable laws, in order to manage any disputes with any third party and in any case for the time necessary for the purpose of carrying out our activities, including the detection and protection of fraud or other illegal activities. All Personal information stored will be subject to this Privacy policy. If you have any questions about specific periods of data retention contact us using the contact details below.

Your choice possibilities and rights 

At any time, you can contact us for:

  • ask us a copy of your personal data in our possession;   
  • inform us of any changes to your personal data, or you can ask us to correct any of your information in our possession;    
  • in specific situations, ask us to delete, block or limit the processing of your personal data information in our possession, or oppose to particular ways in which we are using your  personal information;    
  • in specific situations, ask us to send your personal information in our possession to a third party.    
  • You can ask us to withdraw that consent, previously allowed, at any time and according to the current law,    
  • oppose to  the use of your information at any time pursuant to the law, if we processed your personal data on the basis of legitimate interests or public interest.

Adjustment and Change of you data

We rely on you to make sure your personal data are complete, accurate and updated. Let us know promptly about any changes or inaccuracies in your personal information by contacting info@manciniagense.com. We will manage your request according to the law in force.

Questions or complaints

If you have any questions or doubts about the management of your personal data or if you want to exercise your rights under this policy, you can contact us via info@manciniagense.com. You can also contact the local authority concerning data protection for any questions or complaints.

Information Changes

Since our activities may be subject to changes, even this privacy policy may be changed. If you want to be updated on any changes to this policy, please visit this page periodically to see any updates. If we make substantial changes or changes that have an impact on yourself (for example, when we start processing your personal data for aims different from those outlined above), we'll contact you before.  Last Updated: May 2018